Important: Due to the current rise in Covid19 cases and in order to protect tenants and our workforce we are only taking requests for external and urgent internal repairs. If you already have a non urgent internal repair appointment scheduled in from 15th January 2021 onwards this will be cancelled and a text message will be sent to you with a rescheduled date. You can continue to request repairs and to reschedule appointments and or book new appointments using My Tenancy.

Emergency and urgent repairs: If you have an emergency or require urgent repairs to your home such as water leaks, blocked toilets, electrical faults or boiler breakdown, please contact us on 01793 445503 and we will arrange for these repairs to be carried out as quickly as possible.

You can read about the measures we have in place to keep everyone safe if we do visit your home More information: COVID-19 - Restoring our housing repairs service.

Message: If you are unable to place a bid at this time and see an error message kindly check back at a later time in the bidding cycle as this could be a busy period.

We are currently assessing applications received for Housing as quickly as practicable. However, due to the high demand for housing we currently have a 3-month backlog of new social housing applications. A member of the Team will contact you once your application has been assessed.

Kindly refrain from chasing on information about your housing application unless you are threatened with homelessness, in which case please email

If you are successful for a property, you will hear from the landlord of the property you bid for, the Council or its Housing Association partner Lettings Team.

Welcome to Swindon Borough Housing Services

By registering you can:

  • View your tenancy details
  • View your rent balance
  • Report repairs, book and cancel appointments
  • Apply and bid for housing

Register your account


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