Repairs Services - Impact of Covid: Because of the impact of Covid on supply and delivery, it is taking us longer to carry out glazing, carpentry and plumbing works. We are trying to source materials elsewhere to alleviate this issue.

You can read about the measures we have in place to keep everyone safe if we do visit your home More information: COVID-19 - Restoring our housing repairs service.

SBC staff: Our workforce will always produce identification when they come to your home, they will treat you with courtesy and your home with respect.

Trialling the use of drones for roof inspections: Swindon Borough Council is trialling the use of drones for roof inspections, if your roof needs an inspection we will ask for your permission before we use the drone and will ask for feedback when the job is completed. More information about how we use the drone, the training which has been undertaken and how data will be stored can be found in our Frequently Asked questions.

Bidding: If you are unable to place a bid at this time and see an error message kindly check back at a later time in the bidding cycle as this could be a busy period.

Application form assessments: We are currently assessing applications received for Housing as quickly as practicable. However, due to the high demand for housing we currently have a 2-month backlog of new social housing applications. A member of the Team will contact you once your application has been assessed.

Kindly refrain from chasing on information about your housing application unless you are threatened with homelessness, in which case please email

Change of Circumstances: If you have a change in circumstance to your current active housing application, kindly complete the form. Once completed it needs to be emailed to Change in circumstances form.

If you are successful for a property, you will hear from the landlord of the property you bid for, the Council or its Housing Association partner Lettings Team.

Welcome to Swindon Borough Housing Services

By registering you can:

  • View your tenancy details
  • View your rent balance
  • Report repairs, book and cancel appointments
  • Apply and bid for housing

Register your account


ErrorEnter your 13-digit tenancy reference number.
This is a 13-digit number which you can find on your rent card.


ErrorEnter your 8-digit application number.
This is a 8-digit number which you received when you applied for housing.
ErrorEnter a valid surname. Minimum of 2 characters.
Minimum of two characters.
ErrorEnter a valid date in the DD/MM/YYYY format.